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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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David Farrell

November 5, 2025

5  out of  5
rating by David Farrell
"Jackie is a star. She listened to my concerns and helped me determine what coverage I need. Once again I really appreciate the great customer service at Gleeson ."
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Charlie Thompson

October 31, 2025

5  out of  5
rating by Charlie Thompson
"Amazing service. Andrew provided me a great life insurance policy!"
We responded:
"Charlie, thanks for your great review! Glad Andrew what able to help you meet your needs!"
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Unique C

October 31, 2025

5  out of  5
rating by Unique C
"I’ve been insured with Tom Gleeson’s office for a few years and couldn’t be happier. Whenever I call with a question or have concerns regarding my policies, Jackie goes above & beyond to make sure I understand the details of my coverage. If you need an insurance agent, I highly recommend Tom Gleeson and his staff."
We responded:
"Unique, thanks for the outstanding review! It is always great to get feedback on the great work Jackie and Andrew are doing. Our agency is only as good as the quality service we provide...Andrew and Jackie do that service!"
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Info Info

October 30, 2025

5  out of  5
rating by Info Info
"Jackie listened patiently as I explained what I wanted to do and then quickly and efficiently sent me the documents needed. Very courteous and I would say provided a five star rating. ⭐️⭐️⭐️⭐️"
We responded:
"Thank you for the kind words about Jackie, she is an assett to the agency and to our customers! Please know we are always here for you. "
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Pascal Hoenig

October 23, 2025

5  out of  5
rating by Pascal Hoenig
"I have been a customer for 4 years now. My agent is Jackie Orozco and she is always extremely helpful in any situation. Greatly appreciate her work and dedication to the company"
We responded:
"Pascal, thanks for the review and your kind words about Jackie. She embodies the quality of service and care we are trying to achieve! Please know we are here for you!"
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DESIREE J. ZAMORA

September 30, 2025

5  out of  5
rating by DESIREE J. ZAMORA
"Andrew C. was absolutely great to me! He provided excellent service, helped me obtain life insurance, and also got my vehicles covered. He was very thorough and extensive with his knowledge, making the whole process smooth and easy to understand. I would definitely recommend him to anyone seeking information or guidance about life insurance or auto coverage."
We responded:
"Desiree, thank you for the great feedback on Andrew. He and Jackie are my right and left hands. I am so lucky to have them. They really take great care of our customers in helping meet their needs! If there is anything you need, let's us know."
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Yolanda Gonzalez

September 30, 2025

5  out of  5
rating by Yolanda Gonzalez
"Tom and his team are amazing to work with. I had a question regarding my insurance payments and Andrew helped explain the changes that had been going on. He also helped me understand how my mileage impacts my policy. Highly recommend Tom & his team. Thank you, Team Gleeson!"
We responded:
"Wow! Thank you for the wonderful review! We are so happy to have part of the State Farm Family, Yolanda...you and all of our policyholders are why we are here!"
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Jana Hendershot

August 26, 2025

5  out of  5
rating by Jana Hendershot
"State Farm Thomas Gleeson and his team aways give excellent and expedient service. They listen and truly care and make you feel as you are family..My grandma and mom both carried State Farm Insurance.. They will always have my vote. The best insurance, the best coverage, the best customer support. Thank you Tom Gleeson and to to excellent team."
We responded:
"Jana, thanks for your kind review. We have loved working with you over the years and look forward to the years ahead! It is great having you part of the State Farm family!"
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Daniel Munoz

August 25, 2025

5  out of  5
rating by Daniel Munoz
"Tom Gleeson and his staff are all AMAZING! Very professional all the way around! I've been with Tom Gleeson for 13 years, I would never change agent's, State Farm is the Best! Thank you State Farm for all you do!"
We responded:
"Danny, thank you for the great review. We love having part of our agency and part of the State Farm family. I appreciate your business and look forward to working with you in the years to come! Tom"
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Josh

July 18, 2025

1  out of  5
rating by Josh
"Leaving this company after two years due to “rate increase” you used to get rewarded for being a long term good driver/customer. Not anymore."
We responded:
"Josh, I have tried to locate you in my book of business but cant seem to find you. I am more than happy to speak with you about your concerns, but with out your last name and the fact that your concern is with the "company"-- an agent office has nothing to do with rate the company and the State of California dtermine rate...there is little i can do to help you. Here is State Farm's number to voice your concern, 800-782-8332."
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David Hoffmann

June 2, 2025

5  out of  5
rating by David Hoffmann
"Tom has been my agent for a long time, he is the best! He always has done what I wanted or needed. He is friendly, efficient and knowledgeable. His team members are great. If your looking for an agent he is your guy."
We responded:
"Dave, thanks for the review. We appreciate your business, and are here for you."
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Mark Thoma

May 20, 2025

5  out of  5
rating by Mark Thoma
"I can't say enough about how helpful and professional Tom and his staff are. In the last few years, I was involved in a car accident as well as a burglary that included car theft. With both claims, Tom responded quickly, walked me through the claims processes as well as assisted with them, and often followed up with me regarding the status. I have immense confidence in Tom as my insurance agent. He is honest and hard working. He cares about his clients. I can't imagine working with any other insurance professional than Tom."
We responded:
"Mark, thank you for the great review. You have been great to work with over the years. I am glad i have been able to walk with you and help out through some chalkenging times. I look forward to continuing to work with you. I appreciate the business and the friendship!"
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Peter Warhit

May 20, 2025

5  out of  5
rating by Peter Warhit
"Tom and his team are the best! We've had to file two claims in the last few years (one a collision and one a stolen car) and we couldn't have asked for better more personal and professional service. We were able to reach him right away and he was quick to initiate and walk us through the claims process. It was a stressful time for us, but Tom made us feel that we were in good hands with his professionalism and courtesy. He kept us updated on the claim processes throughout each ordeal and went above and beyond in making sure our claims were taken care of."
We responded:
"Peter, it has been great having you a part of the agency. You have been great to work with. I am glad I've been able to,provide State Farm's Good Neighbor Service. Thanks for your continued confidence in me and my team. We are here for you. Thanks for the business and your friendship!"
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David Sirek

May 20, 2025

5  out of  5
rating by David Sirek
"Tom Gleeson has been handling my insurance needs for many years, it has been a very positive experience. He and his staff are always professional and helpful. I would recommend him always."
We responded:
"David, thank you for your kind review. You have been wonderful to work with over the years. I appreciate the business and your friendship and look forward to taking care of your insurance needs in the years ahead."
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Richard Stevens

May 19, 2025

5  out of  5
rating by Richard Stevens
"Recently I sold my home and purchased a new place. I learned that State Farm put a hold on new home policies. To make things easier for me Tom Gleeson researched other insurance agents, gave them my policy details to help them get me quotes. Tom has gone way above the call for duty. He’s honest and very helpful."
We responded:
"Rich, thanks for the great review and kind words. While State Farm wasn't writing fire insurance when you bought your new place, I look forward to the day when i can I can bring you back to the State Farm family with your honeowners. I appreciate you sticking with me with your auto and umbrella. You are a great policyholder and,a great friend!"
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Nancy Booth

May 12, 2025

5  out of  5
rating by Nancy Booth
"I purchased my condo here in Palm Springs over 10 years ago and immediately looked for an insurance company to cover my home and auto. Luckily, I found Tom Gleeson. He's extremely knowledgeable about all things insurance. He laid out all the options available to me and thoroughly answered all my questions which allowed me to choose the best options for my situation. He stood firmly behind me on two claims and helped me navigate through the process. His staff is always very helpful whenever I call and appointments with Tom are scheduled quickly given his schedule."
We responded:
"Nancy, thank you for your review. We enjoy working with you and having you part of the agency. We look forward to continuing helping with your insurance needs!"
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Joanne DeLuca

May 9, 2025

5  out of  5
rating by Joanne DeLuca
"Very attentive and easy to work with. Tom and his coworkers have helped us through many issues that could of been very stressful if not for their expertise, but more importantly, their genuine care."
We responded:
"Joanne, Thank you for your review. We enjoy having you and your family part of the State Farm family! Life presents many ups and downs to all of us. I have honored to beable to walk with you and your family through those moments! We look forward to continue being there for you! "
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Eli Johnson

May 9, 2025

5  out of  5
rating by Eli Johnson
"Although I’m not a client of Tom's office, I’ve had the pleasure of working with them through a mutual client and I was impressed. Their professionalism, responsiveness, and genuine care for the people they serve stand out in every interaction. It’s clear they prioritize what’s best for the client, and it makes a real difference. I’m grateful to collaborate with such a dedicated and trustworthy team. Thank you especially to Jackie!"
We responded:
"Eli, Thank you for your review. Jackie has enjoyed working with you with our mutual client. We will take good care of them here in CA! Tom"
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T.W. Arnold (TWA)

April 30, 2025

5  out of  5
rating by T.W. Arnold (TWA)
"I've been with State Farm for almost 60 years - inherited them through my dad. State Farm's success is a direct consequence of the quality of their agents.Tom Glesson has been my agent for 20 of them. He has always been extremely diligent and responsive in handling my accounts but, more than that, he is extremely generous with his time, and an extremely kind and helpful individual on matters that he cannot and would not charge for. The sort of person who makes a small community like Palm Springs feel old fashioned, honest, and accessible. I cannot recommend him highly enough!"
We responded:
"Wes, thank you for the review and kind works. It has been a pleasure working with you over the years! We look forward to continuing to being a good neighbor and taking care of your insurance needs. Tom"
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Linda Struhar

April 24, 2025

5  out of  5
rating by Linda Struhar
"We have been fortunate to have Tom Gleeson as our State Farm agent in Palm Springs, CA for over 17 years now. He is so honest, personable, listens to our concerns and offers excellent advice. Given these difficult times in the insurance industry, there is no one my husband and I would rather turn to than Tom to handle our insurance needs! Thank you Tom!"
We responded:
"Linda and James, Thank you for the review and kind words. It has been a pleasure working with you over the last 17 years! We look forward to continuing to offer you the Good Neighbor State Farm is known for! Tom"
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Patrick Wessels

April 16, 2025

5  out of  5
rating by Patrick Wessels
"I have been a loyal State Farm customer since I started driving 50 years ago. State Farm agents like Tom Gleeson and his team are one of the many reasons I continue to love State Farm. Recently I had my first moving violation and Tom took an active approach in helping me understand how to work with the courts to reduce the impact. He also listened to my concerns about rising rates and he patiently reviewed my policies to help me find ways to reduce the cost of my premiums while also managing my risks. I greatly appreciate all of Tom’s help."
We responded:
"Patrick, thank you for the great review. I am glad me and my team have been able to help. We look forward to continuing to help you with your insurance needs. I appreciate your business and your confidence in me and my team!"
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Ivor Nazareth

January 13, 2024

5  out of  5
rating by Ivor Nazareth
"Tom is very efficient and runs a excellent office"
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Zendy Barrera

January 11, 2024

1  out of  5
rating by Zendy Barrera
"Como que cambia muy seguido el personal."
We responded:
"ZENDY, My office Manager of 15 years died on July 12, my office receptionist of 7 years was diagnosed with pancreatic cancer on July 13th. Jackie and Andrew have been with me 12 years! I did lose a 3 year employee during the pandemic because she moved to LA to care for a relative that was having major health issues because of covid; and recently I lost another three year employee after she decided she didn't want to do insurance anymore. When you have come into the office, you have worked primarily with Andrew and Jackie....they are still with me. I have hired two new employees that are in training. With 7 full time employees over 15 years, that isn't a revolving door. Give me a break! Anyone that knows me and has worked with me, knows I have an open door and am more than willing to address any concerns you may have and do everything in my power to resolve any issues. You have never brought any concerns to my attention. ZENDY, la gerente de mi oficina durante 15 años murió el 12 de julio, la recepcionista de mi oficina durante 7 años fue diagnosticada con cáncer de páncreas el 13 de julio. ¡Jackie y Andrew han estado conmigo 12 años! Perdí a una empleada de 3 años durante la pandemia porque se mudó a Los Ángeles para cuidar a un familiar que tenía problemas de salud importantes debido al covid; y recientemente perdí a otra empleada de tres años después de que ella decidió que ya no quería dedicarse a los seguros. He contratado a dos nuevos empleados que están en formación. Con 7 empleados a tiempo completo durante 15 años, no es una puerta giratoria. ¡Dáme un respiro! La mayoría de las veces que has venido a mi oficina, trabajas con Andrew y Jackie... ellos todavía están conmigo. Cualquiera que me conozca y haya trabajado conmigo sabe que tengo una puerta abierta y estoy más que dispuesto a abordar cualquier inquietud que pueda tener y hacer todo lo que esté a mi alcance para resolver cualquier problema. Nunca me has planteado ningún problema en el pasado."
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K Stern

December 1, 2023

5  out of  5
rating by K Stern
"Tom helped me with my Medicare supplemental plan. He is very knowledgeable and explains things to easily understand. I feel I got the best plan for me and at a surprisingly great price. Highly recommend"
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Moni Gutierrez

November 11, 2023

5  out of  5
rating by Moni Gutierrez
"Good deal on both Liability and full coverage fast friendly and to the point."